iPad does not connect. Screen remains grey and no values
Summary:
iPad does not connect to the machine. Screen remains grey and shows no values.
Possible Causes & Resolutions:
Connection via Wi-Fi
In the settings, check whether the iPad has connected to the correct Can Man Wi-Fi
If no Can Man Wi-Fi is visible, check router/wireless access point.
➔ Restart router/wireless access point. If still no Can Man Wi-Fi is visible, the router/wireless access point has lost the settings or is broken. Contact Can Man via opening a new ticket.Empty the cache of Safari browser.
Connection via Cable
Check all plug connections of the network cable between IPC and iPad
Check iPad adaptor power supply. The adaptor must always be powered, otherwise the connection will not work.
Turn off Wi-Fi. If the iPad is connected via an Ethernet cable, having Wi-Fi turned on can cause connection problems.
- Empty the cache of Safari browser.
How to Clear Safari Cache on iPad
- Open the Settings app
Find and tap the Settings icon on your iPad. - Scroll down and tap “Safari”
In the left-hand menu, scroll until you see Safari and select it. - Tap “Clear History and Website Data”
Scroll down in the Safari settings until you find this option. - Confirm your choice
A pop-up will appear. Tap “Clear History and Data” to confirm.